Shipping policy

Last updated: September 17, 2026

This Shipping Policy applies to orders placed through artlaser3d.com.

California Fulfillment

All products offered on our website are stocked at our California warehouse. Personalized orders are processed, inspected, and packed there before shipment.

Order Processing

Orders are normally processed within 1–3 business days after payment is confirmed, excluding weekends and U.S. federal holidays. Delivery estimates begin after this processing period.

Shipping Methods, Transit Times, and Charges

  • Free Shipping for eligible U.S. orders of $79 or more: estimated transit time is 1–5 business days.
  • U.S. orders below $79: a $15 shipping charge applies.
  • Standard or Express shipping, when available at checkout: estimated transit time is 1–4 business days.
  • International shipping: available destinations, services, and carrier-calculated USPS or DHL rates are shown at checkout.

Only the shipping methods and charges displayed at checkout for your address apply to your order. Processing and transit times are estimates, not guarantees.

Tracking

When tracking is available, we will email the tracking information after the carrier accepts the shipment. Tracking updates may take time to appear in the carrier system.

Addresses, Duties, and Delivery Delays

Please provide a complete and accurate delivery address. Additional shipping charges may apply if a package is returned or must be reshipped because the address supplied at checkout was incorrect or incomplete.

International customers are responsible for customs duties, taxes, brokerage fees, or other import charges unless checkout states otherwise.

Carrier delays, customs inspections, severe weather, holidays, and other events outside our reasonable control may affect delivery. Contact us if your tracking has not updated or a shipment appears lost, and we will help investigate with the carrier.

Contact

Email: support@artlaser3d.com
Phone: +1 (626) 886-3715